Refund policy

Refund policy

Last updated: October 27, 2026

All sales are final

We do not accept returns, and we do not offer refunds or exchanges for change of mind, scent preference, or because a fragrance was not what you expected. Please review each product's size and description before you order.

Damaged or defective products

If your order arrives damaged or defective, such as a broken or leaking bottle or a part that does not work, we will replace it at no cost to you. We replace the product rather than refund it.

How to request a replacement

Contact us through the contact page on our website as soon as possible after your order arrives. Please include your order number and clear photos of the product and its packaging. We will review your request and let you know the next steps.